Privacy Policy

How we collect, use, and protect personal information from course participants

This privacy policy became effective March 26, 2026 and governs data handling for all course enrollments.

Information We Collect

We collect personal information when you enroll in courses, submit contact forms, or interact with our learning platform. This information helps us deliver course materials, communicate important updates, and improve program quality based on student feedback.

  • Contact details including name, email, phone number
  • Professional information like job title, industry, organization
  • Course progress data including completed modules, assignment submissions
  • Technical information such as IP address, browser type, access times
  • Communication records including inquiry messages, support requests, feedback

We do not collect sensitive personal information such as health data, financial account details, or government identification numbers. Payment processing occurs through third-party services that maintain separate privacy policies.

How We Use Information

Personal information serves specific purposes related to course delivery and program improvement. We use contact details to send enrollment confirmations, course materials, schedule updates, and assignment feedback. Professional information helps us tailor examples and applications to relevant industries during instruction.

Course progress data allows us to identify students who may need additional support, measure learning outcomes, and refine curriculum based on completion patterns. Technical information helps us maintain platform security, diagnose technical issues, and optimize website performance. We analyze aggregated data to understand enrollment trends and improve marketing effectiveness without identifying individual users.

Your Privacy Rights

Canadian privacy legislation grants you specific rights regarding personal information we hold. You may request access to your data, corrections to inaccurate information, or deletion of your records subject to legal retention requirements.

Right to Access

Request copies of personal information we maintain about you at any time

Right to Correction

Ask us to update inaccurate or incomplete information in your records

Right to Deletion

Request removal of your personal data after course completion and retention periods

Right to Portability

Obtain your personal information in structured format for transfer to another service

Information Sharing Practices

We do not sell personal information to third parties. We share data only with service providers who assist with course delivery, such as learning platform hosts, email communication services, and payment processors. These providers operate under contractual obligations to protect your information and use it solely for specified purposes.

We may disclose personal information when legally required by court orders, government investigations, or regulatory compliance obligations. In such cases, we limit disclosure to information specifically requested and notify affected individuals unless legally prohibited from doing so. If our organization merges with or is acquired by another entity, personal information transfers to the successor organization under the same privacy commitments.

Data Security Measures

We implement technical and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. Security measures include encrypted data transmission, secure server infrastructure, access controls limiting staff exposure to personal information, and regular security audits of our systems and service providers.

Despite these precautions, no internet transmission or electronic storage method proves completely secure. We cannot guarantee absolute security but maintain industry-standard protections and respond promptly to any suspected security incidents. We retain personal information only as long as necessary for course delivery and legal compliance, then securely delete it.

Privacy Questions and Requests

Contact our privacy officer for questions about data handling, to exercise your privacy rights, or to report concerns.
Address: 1188 Union Avenue, Montreal, QC H3C 0A4 Canada
Phone: +1 (299) 461-5893
Email: content@zenovalythar.world